Call Recording
Log every sales call on the lead, with its recording. The MilixNow Calls app for Android logs every call your team makes or takes on the lead's timeline, and uploads the recording made by the phone's own dialer.
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What is Call Recording in MilixNow?
The MilixNow Calls app for Android logs every call your team makes or takes on the lead's timeline, and uploads the recording made by the phone's own dialer. Review conversations, coach reps with real examples and resolve disputes with facts — not memory. It works on Android phones; iPhone is not supported.
- Calls logged on the lead's timeline automatically
- Recordings from the phone's own dialer, uploaded to the lead
- Works over each person's own SIM — no call charges from us
- Missed callbacks list, so no caller is forgotten
- Search and filter by person, date and lead
- Play or download any recording
How Call Recording works
A simple, proven process your team can follow from day one.
Install the app
Open Calls → Download app in MilixNow and install MilixNow Calls on the Android phone.
Scan to connect
Scan the code shown in the CRM. The phone is linked to that person.
Call as usual
Calls and the dialer's recordings reach the matching lead on their own.
Review
Managers listen, check missed callbacks and follow up.
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Why Call Recording matters
Better coaching
Train using real conversations.
Quality control
Ensure pitch and promises are consistent.
Dispute resolution
Everything is on record.
Compliance
Maintain proof of communication.
What is Call Recording in MilixNow CRM?
The MilixNow Calls app for Android logs every call your team makes or takes on the lead's timeline, and uploads the recording made by the phone's own dialer. Review conversations, coach reps with real examples and resolve disputes with facts — not memory. It works on Android phones; iPhone is not supported.
Is Call Recording available on the mobile app?
Yes, on Android. The MilixNow Calls app logs each call on the lead and uploads the recording made by the phone's own dialer. It cannot work on iPhone, and phones that use Google's Phone app keep their recordings to themselves. The CRM itself works in any browser; a full mobile app is coming soon.
Which plan includes Call Recording?
Paid packs add lead capacity and file storage, not features: the free pack carries 1,000 leads, 500 MB for files and unlimited users. See the pricing page for the current list of what each pack includes.
Can I customise Call Recording for my business?
Yes — add custom fields, stages, rules and permissions without coding. Our onboarding team can set it up for you.
Do you provide training?
Every pack includes free onboarding and our video tutorials, and support is available in Hindi and English on chat and email.
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