Lead Management
Capture, qualify and convert every lead from one pipeline. Free CRM software for lead management — MilixNow pulls every enquiry from ads, portals and WhatsApp into one owned pipeline.
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What is Lead Management in MilixNow?
Free CRM software for lead management — MilixNow pulls every enquiry from ads, portals and WhatsApp into one owned pipeline. Understanding lead management means following the complete journey of a prospect, from the first enquiry to a signed deal. Leads reach an Indian business from website forms, Google and Facebook ads, IndiaMART and JustDial, phone calls and WhatsApp, and the usual problem is not that there are too few of them — it is that they land in four different places and nobody is certain who owns which one. MilixNow puts them in a single list, puts a stage and a rupee value on each one, routes each to the right salesperson by rule or round-robin, and keeps a complete activity timeline so whoever picks a lead up can see what was already said. Duplicate detection merges the buyer who enquired twice, and bulk import brings your old Excel sheet in. The free plan carries 1,000 leads, 500 MB for files and photos and unlimited users, with every CRM feature switched on.
- Auto-capture from your website, ads and the B2B and property portals
- Custom lead stages, labels and fields
- Round-robin and rule-based auto assignment
- Complete activity timeline for every lead
- Bulk import from Excel / CSV in seconds
- Duplicate detection and lead merging
- A rupee value on every lead, so the pipeline adds up
- Source-wise conversion reports
How Lead Management works
A simple, proven process your team can follow from day one.
Capture
Leads flow in automatically from website forms, Google and Facebook ads, IndiaMART and JustDial, phone calls and WhatsApp, with the source tagged on each.
Qualify
Score leads on budget, need and intent, and use your own stages and labels so reps spend the morning on the enquiries that can actually close this month.
Assign
Round-robin or rule-based routing sends each lead to the right person instantly, by region, product or source, so no enquiry waits for someone to forward it.
Nurture
Follow-up reminders, WhatsApp and email keep prospects warm, and missed follow-ups are highlighted before a lead goes cold.
Convert
Move deals across your own stages and close with the full history in front of you: every call, note and message on one timeline.
Analyse
Source-wise reports show which channel actually produced revenue, so you stop paying for the ones that only produce enquiries.
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Why Lead Management matters
Zero lead leakage
Every enquiry is logged against a source and owned by one person. Nothing lives only in a WhatsApp chat or a diary, so one rep's day off does not quietly cost you a deal.
Faster response
Instant alerts and routing rules mean the first call happens in minutes rather than the next morning, which is usually the whole difference on a shared portal lead.
Higher conversion
Structured stages and scheduled follow-ups turn more enquiries into customers, mostly because the follow-up actually happens on the day it was promised.
Clear accountability
Managers can see who is working on what, how fast each rep responds and where deals stall, without having to ask for a status update.
What is Lead Management in MilixNow CRM?
Free CRM software for lead management — MilixNow pulls every enquiry from ads, portals and WhatsApp into one owned pipeline. Understanding lead management means following the complete journey of a prospect, from the first enquiry to a signed deal. Leads reach an Indian business from website forms, Google and Facebook ads, IndiaMART and JustDial, phone calls and WhatsApp, and the usual problem is not that there are too few of them — it is that they land in four different places and nobody is certain who owns which one. MilixNow puts them in a single list, puts a stage and a rupee value on each one, routes each to the right salesperson by rule or round-robin, and keeps a complete activity timeline so whoever picks a lead up can see what was already said. Duplicate detection merges the buyer who enquired twice, and bulk import brings your old Excel sheet in. The free plan carries 1,000 leads, 500 MB for files and photos and unlimited users, with every CRM feature switched on.
Is Lead Management available on the mobile app?
Lead Management works in any browser on laptop, tablet and phone today. Dedicated Android and iOS apps are coming soon.
Which plan includes Lead Management?
Paid packs add lead capacity and file storage, not features: the free pack carries 1,000 leads, 500 MB for files and unlimited users. See the pricing page for the current list of what each pack includes.
Can I customise Lead Management for my business?
Yes — add custom fields, stages, rules and permissions without coding. Our onboarding team can set it up for you.
Do you provide training?
Every pack includes free onboarding and our video tutorials, and support is available in Hindi and English on chat and email.
Ready to close more deals with MilixNow?
Manage leads, follow-ups and teams on one simple CRM. Free onboarding included.
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