Privacy Policy
Last updated: 02 November 2026
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Information we collect
We collect information you provide (such as name, phone number, email and company details) when you fill a form, start a trial or contact us, and usage data when you use our website and app.
How we use information
To provide and improve our services, respond to enquiries, send service updates and, with your consent, marketing communication.
Data security
We use industry-standard encryption, access controls and regular backups to protect your data.
Your rights
You may request access, correction, export or deletion of your personal data at any time.
Support access to your account
To help you, the MilixNow team can see how your CRM account is used - for example which screens are opened, how many leads are stored and how much space is used - and, when you ask for help or something needs fixing, can sign in to your account as support. Every such visit is recorded. Your password is stored only as a one-way hash, so nobody at MilixNow can read it.
Accounts that are not used
If an account is not used for a long time, we first email the account owner. If there is no reply by the date given in that email, the account and its data may be removed. Deleting an account always needs a confirmation code on the MilixNow side, and a removed account stays restorable for 30 days.
How to delete your data
To delete your MilixNow account and all data linked to it, including data received from Facebook (such as leads from Facebook Lead Ads), email support@milixnow.com from your registered email address with the subject "Delete my data". We delete your account and data within 30 days and confirm by email. To stop MilixNow receiving data from Facebook, open Facebook, go to Settings & privacy, then Settings, then Apps and websites, find MilixNow CRM and click Remove. You can also disconnect it inside the CRM from Integrations, Meta Lead Ads, Disconnect.
For questions, contact us at support@milixnow.com.