WhatsApp + MilixNow integration
Message leads from your own WhatsApp number: one tap from any lead, saved templates and automatic follow-ups. Reach the lead without retyping anything, and let the follow-ups go out on their own.
Connect WhatsApp in 4 easy steps
Open settings
In MilixNow, go to Settings → Integrations → WhatsApp.
Connect your own account
Sign in to your own WhatsApp account, scan the QR code, or paste the keys your provider gave you.
Set up what repeats
Choose what should go out on its own and what you still send by hand.
Use it from any lead
Open a lead and WhatsApp is one tap away, with the details already filled in.
Want help connecting WhatsApp?
Our team will set it up for you — free, on a quick call.
Your details are safe with us. No spam, ever.
What you get
Nothing retyped
The name, number and message come from the lead itself, so nobody copies anything by hand.
Your own account
It runs on your own WhatsApp account, set up once in Settings.
Automation
Rules can act on their own when a lead arrives or a follow-up falls due.
A record of every run
Each campaign keeps its own list: what went out, and who is still waiting.
How WhatsApp works inside MilixNow
WhatsApp is where an Indian buyer actually answers, and it is also where most follow-ups quietly die. The number is in the CRM, the message is in somebody's head, and the second reminder never goes out. MilixNow closes that gap from the lead itself: the number and the message are already there, so WhatsApp opens with the text written and the reply takes one tap instead of a search through your phone.
Messages leave on your own WhatsApp number. You link it once in General Settings, Integrations, by scanning a QR code the same way you link WhatsApp Web, and MilixNow then sends through that number. If you already pay for a messaging provider, point MilixNow at that instead and nothing else changes. Either way MilixNow adds no charge of its own per message.
Once the number is linked, automation rules do the remembering: a welcome message the minute a lead arrives, a nudge when nobody has called in two days, a thank-you after a site visit. For a bulk send, a campaign builds the audience and the message with each person's own details filled in, then hands you a list to work through and marks off who has been messaged. What MilixNow does not do is read your incoming chats. Nothing a buyer sends you on WhatsApp becomes a lead by itself; enquiries keep arriving from your website forms, your ads, IndiaMART, JustDial and the property portals.
What you can do from a lead
- Open WhatsApp on the lead's number with your message already written
- Pick a saved template and let it fill in the name, product and amount
- Let an automation rule send the follow-up when a reminder falls due
- Run a WhatsApp campaign and work through the list it gives you
- Send from your own number, or from the messaging provider you already use
WhatsApp integration FAQs
How long does it take to connect WhatsApp?
Usually under 5 minutes. Our support team can also set it up for you on a quick call.
Does WhatsApp create leads in MilixNow?
No. Leads come from your website forms, your ads and the portals you use. WhatsApp is how you reach a lead once it is already in MilixNow, either by hand from the lead itself or through an automation rule.
Is there an extra charge for integrations?
Integrations are included in your plan. Check the pricing page to see which integrations each plan includes.
Do I need the official WhatsApp Business API?
No, and MilixNow does not use it. Your own WhatsApp number is linked by scanning a QR code, the way WhatsApp Web works, or MilixNow sends through the messaging provider you already pay for. There is no Meta approval to wait for and no template approval queue.
Do WhatsApp chats become leads on their own?
No. MilixNow does not read your incoming WhatsApp messages. Leads arrive from your website forms, Facebook and Google ads, IndiaMART, TradeIndia, JustDial, 99acres, Magicbricks and Housing.com, and WhatsApp is how you follow them up.
Does MilixNow charge per WhatsApp message?
No. Messages go out through your own number or your own provider, so whatever that costs you is unchanged. Paid packs add lead capacity and file storage, not features, and every pack including the free one allows unlimited users.
More integrations
WhatsApp is a trademark of its respective owner and is used here for identification only.
Ready to close more deals with MilixNow?
Manage leads, follow-ups and teams on one simple CRM. Free onboarding included.
No credit card Cancel anytime Hindi & English support