Best CRM Software in India (2026): 9 Compared With Prices

Zoho, HubSpot, Salesforce, Freshsales, LeadSquared, Kylas, TeleCRM, Bitrix24 and MilixNow compared on free plans, user limits and the yearly cost for a team.

Search for the best CRM in India and you will find lists that rank tools without telling you what they cost for your team. This guide does the opposite. We checked the pricing page of nine CRMs on 24 October 2026 and worked out what each one costs a ten-person sales team for a year.

A note before we start: this guide is written by MilixNow, one of the nine. We have tried to be fair, including where another CRM beats ours. Prices change often, so check each vendor's page before you buy.

The quick answer

There is no single best CRM in India. The right one depends on how many people will use it and what you are willing to pay per person:

• Biggest feature set: Salesforce and HubSpot, at the highest prices
• Best known in India: Zoho CRM, with a free edition for 3 users
• For high-volume sales teams: LeadSquared
• For calling-heavy teams: TeleCRM or Freshsales
• Unlimited users without per-seat pricing: Kylas, Bitrix24 or MilixNow
• Lowest yearly cost for a growing team: MilixNow, from ₹999 a year with unlimited users

How we compared

For each CRM we looked at three things on its own pricing page:

1. Is there a free plan, and how many users does it allow?
2. What does the entry paid plan cost?
3. What would a team of ten pay in a year on that entry plan, at list price, before GST and discounts?

We did not test every feature, and we have not included user ratings, because ratings on review sites change every week. The numbers below are list prices shown to an Indian visitor on 24 October 2026.

1. Zoho CRM

Zoho CRM is the CRM most Indian businesses have heard of. Its pricing page describes the free edition as "free forever for 3 users", and paid editions start with Standard at ₹800 per user per month, then Professional at ₹1,400, Enterprise at ₹2,400 and Ultimate at ₹2,600.

• Good for: businesses that want deep customization and the wider Zoho suite
• Watch for: per-user pricing, so the bill grows with every hire
• Ten users for a year on Standard: about ₹96,000

2. HubSpot CRM

HubSpot combines CRM with marketing and service tools. Its pricing page lists the free tools as "free for up to 2 users", and Starter "starts at ₹585 per seat per month". Sales Hub Professional was listed at ₹4,752 per seat per month, with a one-time onboarding fee of ₹1,25,000.

• Good for: teams that want marketing and sales in one system and will grow into it
• Watch for: the jump in price from Starter to Professional
• Ten users for a year on Starter: about ₹70,200

We wrote more about the user limit in is HubSpot CRM free for unlimited users.

3. Salesforce

Salesforce is the CRM many large companies run on. Its India pricing page lists prices in US dollars: a Free Suite at $0, Starter Suite at $25 per user per month and Pro Suite at $100 per user per month.

• Good for: larger companies with complex sales processes and an admin to run it
• Watch for: dollar pricing and the setup effort
• Ten users for a year on Starter Suite: about $3,000

4. Freshsales

Freshsales, from Freshworks, does not show a free plan on its pricing page; it offers a free trial. Growth starts at ₹749 per user per month billed annually, Pro at ₹3,239 and Enterprise at ₹4,899.

• Good for: small and mid-sized teams who want a clean interface with phone and email built in
• Watch for: add-ons that are priced separately
• Ten users for a year on Growth: about ₹89,880

5. LeadSquared

LeadSquared is built for high-volume sales teams, and its pricing page lists lead scoring and lead distribution. Its sales CRM pricing lists Sales Pro at ₹2,500 per user per month and Sales Super at ₹5,000. There is no free plan.

• Good for: high-volume teams that need lead scoring and distribution at scale
• Watch for: it is one of the more expensive options per user
• Ten users for a year on Sales Pro: about ₹3,00,000

6. Kylas

Kylas is an Indian sales CRM that, like MilixNow, does not charge per user. Its free Embark edition includes 10,000 records and unlimited users. The paid Elevate plan is a flat ₹12,999 a month for 1,00,000 records, with unlimited users.

• Good for: teams that want unlimited users and a large free record limit
• Watch for: the step from free to a flat monthly fee
• Ten users for a year on Elevate: about ₹1,56,000 (the same for any team size)

Kylas's free plan holds more records than MilixNow's free pack. If you need more than 1,000 free leads and do not plan to pay, that matters.

7. TeleCRM

TeleCRM is built around calling, with a one-click dialer and call recording on its pricing page. It costs ₹799 per user per month billed annually, or ₹1,099 billed quarterly. No free plan is shown.

• Good for: telecalling teams that live on the phone
• Watch for: per-user pricing for every caller
• Ten users for a year: about ₹95,880

8. Bitrix24

Bitrix24 is a CRM plus tasks, calendars, chat and video calls. Its free plan is listed as "100% free for 1–2 users". Paid plans are priced per organization: Basic from ₹1,910 a month for 5 users and Standard from ₹4,790 a month for 50 users, billed annually.

• Good for: teams that want CRM and internal collaboration in one place
• Watch for: the user cap on each plan
• Ten users for a year on Standard: about ₹57,480

9. MilixNow

MilixNow is a free CRM with unlimited users on every pack. The free pack holds 1,000 leads and 500 MB of files with no time limit. Yearly packs add room, not seats: Silver at ₹999 a year for 5,000 leads, Gold at ₹2,499 for 25,000 and Platinum at ₹5,999 for 1,00,000.

• Good for: small and growing teams in India that want every salesperson inside the CRM without a per-seat bill, and that get leads from portals such as IndiaMART, Facebook Lead Ads and website forms
• Watch for: there is no native mobile app yet (it works in the phone browser), call tracking works on Android only, and the list of integrations is shorter than the big suites
• Ten users for a year: ₹0 on the free pack, or ₹999 on Silver

What ten users pay in a year

At list price, before GST and discounts, on each CRM's entry paid plan:

• MilixNow Silver: ₹999
• Bitrix24 Standard: about ₹57,480
• HubSpot Starter: about ₹70,200
• Freshsales Growth: about ₹89,880
• TeleCRM: about ₹95,880
• Zoho CRM Standard: about ₹96,000
• Kylas Elevate: about ₹1,56,000
• Salesforce Starter Suite: about $3,000
• LeadSquared Sales Pro: about ₹3,00,000

Price is not everything. A CRM your team does not use is expensive at any price, and the bigger suites do more. But for a small Indian business, the difference between a per-user bill and a flat yearly pack is often the difference between everyone using the CRM and half the team staying in a spreadsheet. We explain why in the per-user pricing trap.

How to choose the right CRM for your business

1. Count every user, including part-time callers and field staff.
2. Count your leads per year. This decides the record limit you need.
3. List your lead sources: IndiaMART, JustDial, 99acres, Facebook Lead Ads, your website. Pick a CRM that connects to the ones you use.
4. Decide how much you will call. Calling-heavy teams should check call logging on the phones they actually use.
5. Price the plan for next year, not this month, with the team you expect to have.
6. Try it with real leads for a week, on a free plan or a free trial where one is offered.

If you are in real estate, our guide to CRM for real estate in India covers portal leads and site visits. If most of your leads come from Facebook, see how to get Facebook Lead Ads into a CRM.

FAQs

Which is the best CRM in India?

It depends on team size and budget. Zoho CRM and HubSpot are the best known, Salesforce has the most features, LeadSquared suits large inside-sales teams, and Kylas, Bitrix24 and MilixNow avoid per-user pricing.

What are the top 5 CRM software in India?

By recognition, Zoho CRM, HubSpot, Salesforce, Freshsales and LeadSquared are the names most often listed. For small teams on a budget, Kylas, TeleCRM, Bitrix24 and MilixNow are worth comparing too.

Which CRM is free in India?

Zoho CRM is free for 3 users, HubSpot's free tools for 2 users and Bitrix24's free plan for 1–2 users. Kylas's free edition and MilixNow's free pack both allow unlimited users, with 10,000 records and 1,000 leads respectively.

Which is the cheapest CRM in India for a team?

For a team of ten at list price, MilixNow's Silver pack at ₹999 a year was the lowest yearly cost in our comparison, because it does not charge per user.

Is Zoho CRM free?

Zoho CRM has a free edition that its pricing page describes as free forever for 3 users. Paid editions start at ₹800 per user per month.

How much does a CRM cost per month in India?

Per-user CRMs in our comparison start between ₹585 and ₹2,500 per user per month on their entry plans. Flat-priced plans range from ₹999 a year with MilixNow to ₹12,999 a month with Kylas Elevate.

The bottom line

The best CRM in India is the one your whole team will use every day at a price that still makes sense after your next three hires. Shortlist two or three from this list, try each with a week of real leads, and look hard at the user limit before you look at the feature chart.